Terms of Service
Last updated: February 19, 2026
1. Acceptance of Terms
By accessing or using Lovlett ("the Service"), operated by Lovlett SAS ("the Company"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Service Description
Lovlett is a creative feedback platform that allows users to upload files, share review links, collect comments, and manage approval workflows. The Service is provided "as is" and "as available" without warranty of any kind, express or implied.
3. No Warranties
The Company does not warrant that the Service will be uninterrupted, error-free, or secure at all times. No uptime guarantee is provided unless explicitly defined in a separate Enterprise Service Level Agreement (SLA). The Company employs industry-standard security measures but does not guarantee absolute protection against unauthorized access.
4. Customer Responsibilities
The Customer is responsible for:
- All content uploaded to the platform, including ensuring it does not infringe third-party rights
- Legal compliance of all files shared through the Service
- Maintaining the confidentiality of review access links and access codes
- Ensuring that shared links are only distributed to intended recipients
5. Access Link Liability
The Company cannot be held responsible if access links are shared by the Customer or its recipients. Once a review link and access code are shared, the Customer assumes full responsibility for controlling distribution. The Company provides tools (access codes, watermarks) to help protect content, but cannot guarantee that recipients will not redistribute shared links.
6. Limitation of Liability
To the maximum extent permitted by applicable law, the Company's total liability for any claims arising out of or related to the Service shall be limited to the total amount of subscription fees paid by the Customer during the twelve (12) months immediately preceding the event giving rise to the claim.
In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, whether based on warranty, contract, tort, or any other legal theory.
7. Beta Access
During the beta period, the Service is provided free of charge. The Company reserves the right to modify, suspend, or discontinue any feature at any time. Beta users acknowledge that the Service may contain bugs or incomplete features.
8. Intellectual Property
Customers retain all rights to content they upload. The Company does not claim ownership of any customer content. By using the Service, you grant the Company a limited license to host, store, and display your content solely for the purpose of providing the Service.
9. Termination
Either party may terminate this agreement at any time. Upon termination, the Customer may export their data. The Company will delete customer data within 30 days of account deletion, except where retention is required by law.
10. Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: natural disasters, acts of government, internet outages, cyberattacks, pandemics, or infrastructure failures of third-party service providers.
11. Modifications
The Company reserves the right to modify these Terms at any time. Users will be notified of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of France. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Paris, France.
13. Contact
For any questions regarding these Terms, contact us at: contact@lovlett.app